NerveHarmony® Shipping Policy

Please allow 1–2 business days for your NerveHarmony® order to be processed and shipped. Orders placed during holidays may experience additional delays.

If incorrect payment details or an invalid shipping address are provided, order processing may be delayed by an additional 3–5 business days.

Note: All shipping addresses are verified through the United States Postal Service.

Orders are shipped Monday through Friday, excluding weekends and public holidays.

Delivery time depends on the shipping method selected during checkout. Estimated delivery times do not include weekends or holidays.

NerveHarmony® is not responsible for delays caused by events outside our control such as severe weather, transportation disruptions, or courier service delays.

If a package is refused upon delivery, original shipping and handling fees may be deducted from the refund amount.

Our primary delivery partners include major courier services. Once a package is marked delivered, NerveHarmony® cannot guarantee replacement for lost or stolen items.

If you experience any issue with delivery, please contact our customer support team at: contact@customercs.com

International Shipping: Delivery may take approximately 4–6 weeks depending on location. Customs clearance may occasionally extend delivery to 8–12 weeks.

Orders can be cancelled within 24 hours of purchase. After this period, cancellation may no longer be possible as the order moves to fulfillment.

If your order has already shipped, you may refuse the package upon delivery or return it with a valid tracking number.

The customer is responsible for entering the correct shipping address during checkout. NerveHarmony® cannot be held responsible for orders shipped to an incorrect address provided by the buyer.

If tracking information confirms that the order has been delivered, NerveHarmony® cannot issue refunds for claims of non-delivery without official carrier investigation.

To receive a full refund under our 60-Day 100% Money-Back Guarantee, all bottles (empty, full, or partially used) must be returned within 60 days of the purchase date.

Please include the following information inside your return shipment package:

• Your Order ID
• Full Name
• Shipping Address
• Email Address
• Phone Number

If all ordered bottles are not returned, only a partial refund may be issued.

NerveHarmony Returns Center
11870 62nd St N
Largo, FL 33773
USA

Please obtain and include a valid tracking number when sending your return shipment to ensure proper credit.